c44 Frequently Asked Questions

c44 requires a government-issued Pakistani ID for KYC — a CNIC (Computerised National Identity Card) is the standard document accepted. You may also be asked to provide a selfie holding your CNIC and proof of your payment method (such as a screenshot of your JazzCash or Easypaisa account showing your name and number). KYC is typically required before your first withdrawal.

No. c44 strictly permits one account per person. Creating multiple accounts — whether to claim bonuses more than once or for any other reason — is a violation of the c44 Terms and Conditions and will result in all associated accounts being permanently suspended, with balances forfeited. If you have accidentally created a duplicate account, contact c44 support to resolve it.

First, use the Forgot Password option on the c44 login page to reset your password via your registered email. If you are still locked out, your account may have been temporarily suspended for security reasons or due to failed login attempts. Contact c44 support via the email in the footer, providing your registered email address and account username, and the support team will investigate promptly.

To permanently close your c44 account, contact support via the email address shown in the footer. State clearly that you wish to close your account and request withdrawal of any remaining balance before closure. If your reason for closing is related to problem gambling, c44 support will also offer to set up a self-exclusion instead, which may be more appropriate for your situation.

Log in to c44 and navigate to the Cashier or Deposit section. Select JazzCash as your payment method, enter the PKR amount you wish to deposit, and follow the on-screen instructions. You will typically receive a payment prompt on your JazzCash-registered mobile number, which you authorise using your JazzCash PIN. Deposits via JazzCash are usually credited to your c44 balance within minutes.

Yes, Easypaisa is a supported deposit method on c44. The process is similar to JazzCash — select Easypaisa in the cashier, enter your deposit amount in PKR, and authorise the payment through your Easypaisa account or app. Easypaisa deposits are fast and generally processed within a few minutes. Ensure the Easypaisa account is registered in your own name to avoid any verification issues.

Minimum deposit amounts on c44 vary by payment method and are displayed in the cashier at the time of deposit. Pakistani players depositing via JazzCash, Easypaisa, or bank transfer should check the current minimum shown on the deposit screen, as this may be updated periodically. Generally, c44 sets minimums that are accessible for casual players — you do not need to deposit large amounts to enjoy the platform.

c44 supports withdrawals to major Pakistani banks including HBL (Habib Bank Limited), UBL (United Bank Limited), Meezan Bank, and Bank Alfalah, among others. The exact list of supported banks is displayed in the cashier section of your c44 account. Ensure that the bank account you use is in your own name, as withdrawals to third-party accounts are not permitted.

Withdrawal processing times on c44 depend on the method used. JazzCash and Easypaisa withdrawals are typically processed within a few hours once approved. Bank transfers to HBL, UBL, Meezan Bank, or Bank Alfalah may take 1-3 business days. The first withdrawal from any account may take slightly longer due to KYC verification requirements. Once approved by c44, the time for funds to appear in your account depends on your payment provider.

c44 does not typically charge platform-side fees on standard deposits or withdrawals in PKR. However, your payment provider — JazzCash, Easypaisa, or your bank — may apply their own transaction charges, which are outside c44's control. Always check with your payment provider for their applicable fees. Any fees charged by c44 on specific transaction types, if applicable, are displayed at the point of transaction.

c44 offers a wide selection of slot games including titles from JILI and other popular providers. The slots library includes classic 3-reel slots, video slots with bonus rounds, and jackpot slots. Popular titles include Treasures of Aztec and 1001 Nights. The full slots catalogue is available in the Slots section of c44, and new titles are added regularly. All games are playable directly in your mobile browser — no app download required.

Yes, cricket betting is one of c44's flagship features. You can bet on Pakistan international fixtures, PSL (Pakistan Super League) matches, Test series, T20Is, ODIs, and major international tournaments. Pre-match and in-play betting markets are available, covering match winner, top batsman, total runs, and many other options. Cricket betting on c44 is designed specifically for Pakistani fans who follow the national team and PSL closely.

RTP (Return to Player) varies by individual slot title and is typically displayed in each game's information or help section. c44 only offers games from reputable software providers whose RNG (Random Number Generator) outcomes are certified by independent testing bodies. This means each spin result is genuinely random and not influenced by previous outcomes or by c44. You can check individual game RTPs in the game info panel before playing.

Yes. c44 is fully optimised for mobile browsers, so you can play slots, bet on cricket, and access the live casino directly from your smartphone browser — whether you use an Android or iPhone. There is no app download required. Simply visit c44 from your mobile browser, log in, and the interface adapts automatically to your screen size. Players from Karachi to Lahore to Islamabad use c44 this way daily.

c44 offers a live casino section featuring real dealers streamed in real time. Live casino games typically include live roulette, live blackjack, live baccarat, and live game shows. These games let you experience the feel of a real casino from your mobile or desktop, with real-time interaction. The c44 live casino is accessible from the c44 Casino section and requires a funded account to participate in real-money games.

c44 offers a welcome bonus to newly registered players. The specific bonus terms — including the bonus percentage, maximum bonus amount in PKR, and qualifying deposit minimum — are displayed on the promotions page at the time of your first deposit. Welcome bonuses are subject to wagering requirements, which means you must wager the bonus (and in some cases the deposit) a specified number of times before withdrawal of bonus-derived winnings is permitted.

Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before converting bonus funds into withdrawable cash. For example, a Rs 1,000 bonus with a 20x wagering requirement means you need to place Rs 20,000 in bets before the winnings from that bonus can be withdrawn. On c44, not all games contribute equally to wagering — slots typically contribute 100%, while table games may contribute less. Always review specific bonus terms.

Yes, most c44 bonus offers have an expiry date and a deadline by which wagering requirements must be met. These timeframes are specified in the individual bonus terms at the point of claiming the offer. If the wagering requirement is not met within the stated period, the bonus and any associated winnings are typically forfeited. c44 recommends reading the bonus terms carefully before claiming any promotional offer.

c44 rewards regular players through ongoing promotional offers, reload bonuses, and exclusive deals. Details of any structured VIP or loyalty programme are available in the promotions section of the c44 platform after login. High-volume players may receive personalised offers from the c44 team. For specific enquiries about loyalty rewards, contact c44 support using the email in the footer of this page.

The minimum age to register and use c44 is 18 years. This is a strict, non-negotiable requirement. During registration, you confirm that you meet this age requirement. c44 may request official Pakistani ID (CNIC) to verify your age at any time — particularly before processing your first withdrawal. Accounts confirmed to belong to individuals under 18 are closed immediately and any deposited funds are returned after investigation.

Log in to your c44 account and go to Account Settings, then navigate to the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits and loss limits in PKR. Limit reductions take effect immediately; increases require a short waiting period before they apply. These tools are designed to help you stay in control of your gambling and are available to all c44 users at no cost.

Self-exclusion is a tool that allows you to suspend your c44 account for a set period — typically six months, one year, five years, or permanently — if you feel your gambling has become a problem. To self-exclude, contact c44 support via the email in the footer and request self-exclusion, stating your preferred duration. Your account will be suspended promptly and c44 will not send you promotional communications during the exclusion period.

If gambling is causing financial strain, stress, or relationship problems, please use c44's built-in responsible gaming tools immediately — set deposit limits, take a cooling-off break, or request self-exclusion via support. Talking to someone you trust is also important. c44 encourages players to treat gambling strictly as entertainment with a fixed budget, never as a source of income or a way to recover losses. Your wellbeing matters more than any bet.

c44 uses SSL/TLS encryption on all data transmissions to protect your personal and financial information. Passwords are stored using one-way hashing — c44 staff cannot see your password. c44 does not sell your personal data to third parties. For full details on how your data is collected, used, and protected, please review the c44 Privacy Policy, which is accessible from the footer of every page on the site.